Need help?

Need help?

Just email forauthors@shepherd.com, and we can help you with anything you need 😀.

Need to change the card or card number?

If you paid via credit card or bank transfer, login to Stripe to update it. If you paid via Paypal, you need to login there to update it.

Need to cancel?

If you paid via credit card or bank transfer, login to Stripe to cancel. If you paid via Paypal, you need to login there to cancel your subscription. Please email us if you need help 😀.

Need to upgrade?

Just email forauthors@shepherd.com and we can take care of that for you.

Refund & Cancellation Policy

You can cancel at any time :). If you cancel in the middle of your yearly contract you can still use the product as normal until your plan expires of course. We don’t give refunds unless it is within 72 hours of ordering since this is a yearly plan.